HM Revenue
& Customs
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UK's tax, payments and customs authority
More about HM Revenue & Customs >>HM Revenue & Customs (HMRC) is the UK government department responsible for collecting taxes, administering state benefits, enforcing tax compliance, and overseeing customs regulations. It plays a vital role in funding public services and providing financial support to eligible individuals and families.
HM Revenue & Customs - Wikipediafrom SERVUL users votes
HM Revenue & Customs | Latest News
Everything that new with HM Revenue & Customs
Career Insight: Nadia, Trainee Solicitor, HM Revenue & Customs - GOV.UK
24-04-2025
HMRC sounds out market for £1 billion CRM - UKAuthority
28-04-2025
HMRC said I owed £20k. It took 50 calls to find it wasn’t true - The Times
27-04-2025
Nightclub boss and accountant face the music - Mynewsdesk
25-04-2025
HMRC: More than a million miss tax return deadline - BBC
03-02-2025
HMRC was willing to let telephone helplines ‘fail’, say MPs - Financial Times
21-01-2025
Career Insight: Joe, Trainee Solicitor, HM Revenue & Customs - GOV.UK
24-04-2025
Child Benefit boost for millions of families | HM Revenue and Customs - Wired-Gov
02-04-2025
HMRC repays £44m in overpaid pensions tax in Q1 2025 - Professional Pensions
25-04-2025
HMRC confirms that new income tax rule change will start from next year - MSN
25-04-2025
Pensioners urged to check if they can claim nearly £3k tax refund windfall from HMRC - GB News
27-04-2025
HMRC plans £1bn CRM system to form ‘backbone of customer management’ - PublicTechnology
25-04-2025
Poor customer service hitting trust in UK tax authority - Financial Times
09-02-2025
HMRC tax receipts and National Insurance contributions for the UK (annual bulletin) - GOV.UK
23-04-2025
HMRC looks to the future as it marks 20 years - Mynewsdesk
18-04-2025
💡 Tip from us
Tip #21 Tip for a better service
Remain calm and polite
When facing a frustrating situation, maintaining composure while speaking with customer service representatives can dramatically improve your chances of a favorable resolution. Remember that the person assisting you didn't cause your problem and is your ally in finding a solution. Using a respectful tone, even when expressing disappointment, helps create a collaborative atmosphere where customer service personnel feel more motivated to go above and beyond for you. Customer service representatives handle numerous challenging calls daily, and your patience may be rewarded with extra effort or exceptions they might not extend to hostile customers. A calm exchange allows both parties to focus on problem-solving rather than managing emotions.