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臺銀人壽

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臺銀人壽 Customer Service

臺銀人壽

Phone Numbers

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臺銀人壽

0800-011-966

phone
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web

www.twfhclife.com.tw

WebSite

place

台北市大安區敦化南路二段69號

Address

💡 Tip from us

Tip #24 Tip for a better service

Ask for clarification if needed

Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.