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台灣人壽保險

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台灣人壽保險 Customer Service

台灣人壽保險

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台灣人壽保險

02-2311-6411

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www.twlife.com.tw

WebSite

place

台北市中正區許昌街17號16樓

Address

💡 Tip from us

Tip #21 Tip for a better service

Remain calm and polite

When facing a frustrating situation, maintaining composure while speaking with customer service representatives can dramatically improve your chances of a favorable resolution. Remember that the person assisting you didn't cause your problem and is your ally in finding a solution. Using a respectful tone, even when expressing disappointment, helps create a collaborative atmosphere where customer service personnel feel more motivated to go above and beyond for you. Customer service representatives handle numerous challenging calls daily, and your patience may be rewarded with extra effort or exceptions they might not extend to hostile customers. A calm exchange allows both parties to focus on problem-solving rather than managing emotions.