
中心診所醫院
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Comprehensive healthcare with compassion and excellence
More about 中心診所醫院 >>中心診所醫院 (Central Clinic and Hospital) is a comprehensive medical facility located in Taipei, Taiwan. Established in 1973, it has been serving patients with compassion and excellence, offering a wide range of medical services including specialized treatments, health check-ups, and international medical services.
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Tip #27 Tip for a better service
Follow up in writing
After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.