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Verizon
Latest News

Building the networks that move the world forward

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Verizon Communications Inc. is a leading American telecommunications company that offers wireless services, internet, and television to consumers and businesses, known for its expansive network and innovative solutions.

Verizon - Wikipedia
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Verizon | Latest News

Everything that new with Verizon

Verizon customers are the first in the US to enjoy satellite texting to any device with select Android smartphones - Verizon

19-03-2025

Verizon makes a desperate move to lure back fleeing customers - TheStreet

24-03-2025

Verizon Sells $2.25 Billion of Bonds to Fund Redemption - Yahoo Finance

24-03-2025

Openbank and Verizon unveil partnership to save customers money on their Verizon bill - Bankrate

18-03-2025

Verizon: Trade-offs of pricing increases, focus on perks and churn - RCR Wireless

27-03-2025

Spain's Santander eyes US expansion through Verizon partnership - Reuters

18-03-2025

Verizon Expands Satellite Texting to Cut Down on Dead Zones - CNET

20-03-2025

Verizon’s free satellite messaging service is now available - The Verge

19-03-2025

Verizon launches satellite texting to any customer's device - here's who gets it first - ZDNET

19-03-2025

I'm the CEO of Verizon, but I Avoid Using My Phone Around My Teenagers - Business Insider

11-03-2025

Why is Verizon down? Why is my phone on SOS mode? What to know in Arizona - The Arizona Republic

25-03-2025

Santander Pitches Savings Plan to Verizon Customers - PYMNTS.com

18-03-2025

Is Verizon's 6.2%-Yielding Dividend Still Safe After This Announcement? - The Motley Fool

20-03-2025

Verizon and T-Mobile FWA speeds are actually increasing - Light Reading

26-03-2025

Verizon adds new partners Singtel, Skylo to worldwide IoT platform - Verizon

05-03-2025

💡 Tip from us

Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.