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American Express
Latest News

Global payments company offering financial services

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American Express is a globally integrated payments company that provides customers with access to products, insights and experiences that enrich lives and build business success. Founded in 1850, it offers credit cards, charge cards, and other payment and financial services to individuals, small businesses, and corporations worldwide.

American Express - Wikipedia
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American Express | Latest News

Everything that new with American Express

American Express Opens 31st Centurion® Lounge at Salt Lake City International Airport - American Express

28-10-2025

Don't want to pay $895 for the Amex Platinum? Here are 10+ low-cost alternatives - CNBC

08-11-2025

How to Get Your Business on the Small Business Saturday Map - U.S. Chamber of Commerce

12-11-2025

Where Is American Express Accepted? - NerdWallet

30-10-2025

How to Downgrade Your American Express Platinum Card® - US News Money

28-10-2025

Analysts Reaffirm Confidence in American Express Company (AXP) - Yahoo Finance

28-10-2025

American Express Travel® Announces 2026 Trending Destinations - American Express

18-11-2025

5 Things to Know About the Credit One American Express Card - NerdWallet

18-11-2025

Australia’s Youngest Small Business Owners Motivated to Leave a Lasting Legacy - American Express

30-10-2025

9 Benefits of the American Express Green Card - NerdWallet

08-11-2025

Find Your Home Away from Home for the Holidays - American Express

29-10-2025

Who Has the Acceptance Edge: American Express or Discover? - NerdWallet

08-11-2025

American Express Named No. 1 on Great Place to Work’s 2025 List of Best Workplaces for Parents - American Express

18-11-2025

What Is the Easiest AmEx Business Card to Get? - NerdWallet

12-11-2025

5 Things to Know Before Getting the AmEx Gold Card - NerdWallet

30-10-2025

💡 Tip from us

Tip #25 Tip for a better service

Request escalation when appropriate

When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.