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中壢火車站

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中壢火車站 Customer Service

中壢火車站

Phone Numbers

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中壢火車站

03-422-3235

phone
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MORE SERVICE CHANNELS:

All the channels you can reach 中壢火車站

web

www.railway.gov.tw

WebSite

place

桃園縣中壢市中和路139號

Address

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.