Apple Daily
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Popular Taiwanese online news and entertainment publisher
More about Apple Daily >>Apple Daily Taiwan was a major Chinese-language online news publisher in Taiwan, known for its sensational headlines and animated news videos. It covered topics such as politics, lifestyle, entertainment, society, and international news. The publication ceased operations in August 2022 and rebranded as Next Apple News.
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Tip #21 Tip for a better service
Remain calm and polite
When facing a frustrating situation, maintaining composure while speaking with customer service representatives can dramatically improve your chances of a favorable resolution. Remember that the person assisting you didn't cause your problem and is your ally in finding a solution. Using a respectful tone, even when expressing disappointment, helps create a collaborative atmosphere where customer service personnel feel more motivated to go above and beyond for you. Customer service representatives handle numerous challenging calls daily, and your patience may be rewarded with extra effort or exceptions they might not extend to hostile customers. A calm exchange allows both parties to focus on problem-solving rather than managing emotions.