Servul Logo
Servul FR navigate_next Consumer navigate_next Cdiscount navigate_next Customers Community
{{item.display}} {{item.display}} לא מצאנו חברה בשם "{{ctrl.searchText}}". search
menu
more_vert forumCustomers Community new_releasesLatest News add_alertReport Error / Missing Data navigate_beforeOther Categories Telecom Banks Consumer

Cdiscount
Customers Community

Leading French e-commerce site for great deals

More about Cdiscount >>

Cdiscount is one of the largest e-commerce companies in France, offering a wide range of products including electronics, home goods, fashion, and more. Founded in 1998, it has grown to become a major online marketplace with millions of active customers.

Cdiscount - Wikipedia
Service Rating
from SERVUL users votes
3.0 (1 Votes)
{{starstatus}}

More In Category navigate_next Consumer Cdiscount La Redoute Électricité de France
Contact us Community News & Tweets

Customers Community Cdiscount

Share your Service Experience with Cdiscount

💡 Tip from us

Tip #27 Tip for a better service

Follow up in writing

After important customer service conversations, especially those involving significant commitments or complex resolutions, sending a follow-up email creates valuable documentation and confirmation. Summarize your understanding of what was discussed and agreed upon, including specific promises made, timeframes for resolution, and any reference numbers provided during the interaction. This written record serves multiple purposes in the customer service process: it confirms your understanding of the resolution plan, creates accountability for promised actions, provides evidence if disputes arise later, and gives the company an opportunity to correct any misunderstandings before they cause further problems. Request a written acknowledgment of your summary to ensure both parties share the same expectations moving forward.