三信銀行
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Trusted local bank serving Taiwanese communities
More about 三信銀行 >>COTA Bank, founded in 1915 as Taichung Credit Union, is a commercial bank headquartered in Taichung, Taiwan. With 30 branches across Taiwan and over 1,100 employees, COTA Bank offers a range of financial services including personal and corporate banking, focusing on providing diversified products and strengthening fintech services to meet customer needs[1][3].
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Tip #29 Tip for a better service
Express gratitude for good service
When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.