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Vivaqua
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Brussels' water supplier and sewage manager

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VIVAQUA is a public water utility company responsible for the production, distribution, and treatment of drinking water in Brussels and parts of Wallonia and Flanders. It manages the sewage network, fights against flooding, and ensures water quality for over 2.25 million inhabitants daily.

Vivaqua - Wikipedia
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Vivaqua | Latest News

Everything that new with Vivaqua

Excavation of former hospital graveyard sheds new light on Brussels' social history - belganewsagency.eu

10-04-2025

Over 30 medieval skeletons found during works in Brussels city centre - The Brussels Times

10-04-2025

'Audi Jobday' attracts 6,000 job seekers in Brussels - The Brussels Times

03-04-2025

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Tip #28 Tip for a better service

Provide constructive feedback

Taking time to complete customer service satisfaction surveys with thoughtful, specific feedback contributes to systemic improvements that benefit all consumers. Rather than simply rating your experience, include details about what worked well and concrete suggestions for enhancement. Effective feedback mentions both positive aspects worth reinforcing and areas needing improvement, maintaining a constructive tone throughout. Customer service departments rely heavily on these insights to refine training programs, identify knowledge gaps, and recognize exceptional performance among their teams. By participating in this feedback loop, you not only process your own experience but also help shape better customer service interactions for countless others who will follow in your footsteps.