Proximus
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Leading Belgian telecom and ICT services provider
More about Proximus >>Proximus is the largest telecommunications company in Belgium, providing a wide range of fixed and mobile telephony, internet, and digital television services to residential and business customers. As part of the Proximus Group, it operates both domestically and internationally, offering innovative digital solutions and connectivity services.
Proximus - Wikipediafrom SERVUL users votes
Proximus | Latest News
Everything that new with Proximus
Ericsson, Proximus partner for indoor 4G and 5G in Belgium - Fierce Network
23-04-2025
Nextensa welcomes Proximus at Tour & Taxis and acquires Proximus towers in Brussels - Yahoo Finance
02-04-2025
Proximus Global launches AI-powered anti-fraud platform to combat SMS scams - Capacity Media
10-04-2025
Proximus Shifts Headquarters to Tour & Taxis, Sells Existing Office to Nextensa - The Fast Mode
03-04-2025
Eurobites: Proximus tunes in to Ericsson's Radio Dot for better indoor coverage - Light Reading
23-04-2025
BICS, a Proximus Global company, launches eSIM Hub to simplify global enterprise IoT deployments - IoT Business News
03-04-2025
Proximus opens new B2C and B2B2X markets through software-focused approach - TMForum - Inform
24-04-2025
BICS, a Proximus Global company, expands global standalone 5G roaming with two new operators - telecomreseller.com
18-04-2025
Proximus finalizes agreement with Nextensa for the sale of its two office towers and the development of its new headquarters - Proximus Group
02-04-2025
Federal representative abstains as shareholders reject Proximus wage policy - The Brussels Times
16-04-2025
Proximus Global loses top managers - Telecompaper
28-04-2025
Ericsson, Proximus Transform Indoor 5G Coverage in Belgium - The Fast Mode
25-04-2025
Laredo Parks and Recreation warns residents about snakes - Laredo Morning Times
04-04-2025
Open letter to European, UK and NATO decision makers on subsea cables - Vodafone.com
09-04-2025
Proximus Global launches new AI-powered SMS spam and fraud protection solution: 365guard - Proximus Group
08-04-2025
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Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.