ING
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More about ING >>ING Belgium is a leading bank and financial services provider, offering retail and wholesale banking services to individuals, businesses, and institutions. As part of the global ING Group, it provides a wide range of products including savings, payments, investments, loans, and mortgages, with a focus on digital innovation and sustainable finance.
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ING | Latest News
Everything that new with ING
Dutch Bank ING Said to Be Working on a New Stablecoin With Other TradFi and Crypto Firms - CoinDesk
22-04-2025
The impact of Trump’s tariffs so far - ING Think
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04-04-2025
Jakob Thomä on… Lessons for investors from the ING climate lawsuit - Responsible Investor
07-04-2025
Report: ING Working on Stablecoin Project With Other Banks - PYMNTS.com
22-04-2025
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💡 Tip from us
Tip #25 Tip for a better service
Request escalation when appropriate
When your issue remains unresolved despite a customer service representative's best efforts, politely requesting to speak with a supervisor can be an effective strategy. Begin by acknowledging the current representative's assistance before explaining that your situation might require additional authority or expertise. Phrases like "I appreciate your help with this, but given the complexity of my situation, would it be possible to speak with a manager?" maintain goodwill while advancing your case. Senior customer service personnel typically have greater flexibility regarding policy exceptions, compensation offers, or specialized knowledge that can unlock solutions unavailable at the front-line level. Escalation should be viewed not as a complaint about the initial representative but as a necessary step when your particular circumstance requires additional resources.