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Apple Daily
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Popular Taiwanese online news and entertainment publisher

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Apple Daily Taiwan was a major Chinese-language online news publisher in Taiwan, known for its sensational headlines and animated news videos. It covered topics such as politics, lifestyle, entertainment, society, and international news. The publication ceased operations in August 2022 and rebranded as Next Apple News.

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Tip #24 Tip for a better service

Ask for clarification if needed

Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.