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行政院衛生署雙和醫院
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衛生福利部雙和醫院是台灣新北市的一家大型公立醫院,由衛生福利部委託台北醫學大學以公辦民營模式經營。醫院於2008年7月1日正式開院,提供一般門急住診、精神及長期慢性照護服務,具備完整的醫療專科和先進設備,是北北基地區通過JCI國際認證的準醫學中心級醫院。

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💡 Tip from us

Tip #24 Tip for a better service

Ask for clarification if needed

Never hesitate to request simpler explanations when customer service representatives use technical jargon or complex terminology you don't fully understand. Politely interrupting to say, "Could you please explain that in simpler terms?" ensures you truly comprehend the information being shared and any actions you need to take. Customer service protocols sometimes involve specialized language that representatives use daily, causing them to forget that these terms aren't common knowledge. Seeking clarification demonstrates your commitment to resolving the issue correctly the first time and prevents misunderstandings that could prolong your problem. Remember that quality customer service includes making information accessible to all customers, regardless of their technical expertise or familiarity with industry-specific terminology.



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