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Meta Platforms, Inc., formerly known as Facebook, Inc., is a multinational technology company that owns and operates social networking platforms including Facebook, Instagram, WhatsApp, and Oculus. Founded in 2004 by Mark Zuckerberg, the company has become one of the world's most valuable and influential tech giants, connecting billions of users globally.

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💡 Tip from us

Tip #29 Tip for a better service

Express gratitude for good service

When you receive exceptional customer service, taking a moment to express sincere appreciation creates powerful positive reinforcement within organizational cultures. Specifically mentioning helpful actions the representative took, empathy they demonstrated, or extra effort they invested makes your gratitude meaningful and specific. If possible, communicate this appreciation both directly to the representative and to their supervisor or through formal feedback channels. Outstanding customer service often goes unrecognized, yet these positive interactions require skill, emotional intelligence, and dedication from the individuals providing them. Your acknowledgment not only brightens someone's workday but also helps identify and reward service approaches that should be modeled throughout the organization, ultimately improving customer service standards for everyone.